Privacy policy
This Privacy Policy explains how ROGERS ZYXORANE TRADING LLC, operating ZYXORANE HOME at https://zyxoranehome.com, collects, uses, stores, and protects personal information when you visit our website, place an order, contact us, or use our services.
Information We Collect
Contact details, including your name, email address, telephone number, billing address, and shipping address.
Order and transaction information, including products ordered, payment status, refunds, returns, and customer-service records.
Account information if you create a customer account.
Device and usage information, including IP address, browser type, device identifiers, pages viewed, and cookie data.
Messages, photographs, and other information you submit when requesting support, a return, or an exchange.
Payment card information is handled through secure checkout and payment processing systems. We do not use payment card information for purposes unrelated to completing and administering your transaction.
How We Use Information
To process, fulfill, deliver, cancel, return, exchange, and refund orders.
To communicate about orders and respond to customer-service requests.
To secure the website, prevent fraud, and maintain accurate business records.
To operate and improve the website, products, and customer experience.
To send marketing communications when you have consented or when permitted by law, with an option to unsubscribe.
To comply with applicable legal, tax, accounting, and regulatory obligations.
How Information Is Shared
We disclose only the information reasonably necessary to service providers that perform functions for us, such as payment processing, order fulfillment, delivery, website hosting, security, analytics, and customer communications. They process information for these defined business purposes. We may also disclose information when required by law, to protect customers and the company, or in connection with a lawful business reorganization.
We do not sell personal information for money. We do not use a customer’s contact information or personal photographs for advertising without appropriate permission.
Cookies and Similar Technologies
We use essential cookies to operate checkout, remember selections, maintain security, and provide requested functions. With your choices where required, we may also use analytics, preference, or advertising cookies. See our Cookie Policy for details and available controls.
Data Retention and Security
We retain information for as long as reasonably necessary to fulfill orders, provide support, maintain business and tax records, resolve disputes, prevent fraud, and meet legal obligations. We use administrative, technical, and physical safeguards appropriate to the nature of the information. Access is limited to people and systems that require it for authorized purposes.
Your Privacy Choices
You may ask to access, correct, or delete personal information, or opt out of marketing email, by contacting support@zyxoranehome.com. We will verify and respond to requests as required by applicable law. You may also control non-essential cookies through the cookie banner or browser settings.
Children
Our website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
Policy Updates
We may update this policy when our practices or legal requirements change. The current version and its effective date will be posted on this page.
Contact Details
Company: ROGERS ZYXORANE TRADING LLC
Brand: ZYXORANE HOME
Address: 3015 Hartland Woods Way, Lexington, KY 40515, United States
Email: support@zyxoranehome.com
Phone: +1 716-225-7077
Customer service hours: Monday through Friday, 9:00 a.m. to 5:00 p.m. Eastern Time, excluding U.S. public holidays.