Shipping policy

ZYXORANE HOME, operated by ROGERS ZYXORANE TRADING LLC, provides free standard shipping throughout the United States.

Shipping Area and Cost

We ship throughout the United States. Standard shipping is free for all orders, with no minimum purchase requirement. Customers are not charged customs duties for domestic U.S. deliveries.

Carrier and Shipping Origin

Orders are fulfilled and shipped by ROGERS ZYXORANE TRADING LLC from:

3015 Hartland Woods Way
Lexington, KY 40515
United States

We use FedEx for standard delivery.

Order Cutoff and Processing

The order cutoff is 2:00 p.m. Eastern Time on business days.

Orders placed before the cutoff begin processing that business day. Orders placed after the cutoff begin processing on the next business day.

Processing takes 1–2 business days. Business days are Monday through Friday, excluding U.S. public holidays. Orders are not processed or shipped on weekends or U.S. public holidays.

Transit and Estimated Delivery

FedEx standard transit time is 3–5 business days after processing.

The total estimated delivery time is 4–7 business days from the applicable processing start date.

Tracking

When an order ships, we send a shipping confirmation and available tracking information to the email address provided during checkout.

Tracking information may require a short period to update after FedEx accepts the parcel.

Address and Order Changes

To request a shipping-address or order change, contact support@zyxoranehome.com before shipment.

Please include your order number and the exact requested correction. Address and order changes can only be completed before shipment.

Order Cancellation

You may request cancellation before shipment by contacting support@zyxoranehome.com.

After an order has shipped, it cannot be canceled and must follow our Return and Refund Policy.

Delivery Problems

If FedEx tracking shows a delivery problem, or if a parcel arrives damaged, incomplete, or incorrect, contact support@zyxoranehome.com with your order number and relevant details.

ROGERS ZYXORANE TRADING LLC bears the cost of correcting fulfillment or delivery errors for which the company is responsible.

Contact Details

Company: ROGERS ZYXORANE TRADING LLC
Brand: ZYXORANE HOME
Address: 3015 Hartland Woods Way, Lexington, KY 40515, United States
Email: support@zyxoranehome.com
Phone: +1 716-225-7077
Customer service hours: Monday through Friday, 9:00 a.m. to 5:00 p.m. Eastern Time, excluding U.S. public holidays.